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Knowledge Base
Order Process
Order Process
Find information about placing an order, artwork, color matching, inventory & more
I am a new customer, how can I create an account?
How long do you keep information on past orders?
How do I check the status of my order?
Variable Data / Personalization Spreadsheet Instructions
Artwork
How do I determine which areas of the artwork / graphic are raised on Texture Tone®?
Can Texture Tone® be printed without any color to create a stamped look?
Do you offer Virtual Proofs?
What type of artwork do I need to provide?
Do you offer design services?
Can you match colors?
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Placing an Order
Do you sell master cartons? Can I order less-than-case quantity?
Where do I submit an order or quote?
Are there die charges on a reorder?
Inventory
How do I know if inventory is available?
Production Times
Do you have a list of production times?
Production Duration- Orders over catalog quantity
Rush Orders/ Meeting In-Hands Dates
Do you offer rush orders?
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