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Knowledge Base
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Order Process
  • Order Process
    • Artwork
    • Placing an Order
    • Inventory
    • Production Times
    • Rush Orders/ Meeting In-Hands Dates
  • Products
    • Custom
    • Express
  • Pricing
  • Shipping
  • Billing
  • Additional Information
      Back to home
      1. Knowledge Base
      2. Order Process
      • Order Process
        • Artwork
        • Placing an Order
        • Inventory
        • Production Times
        • Rush Orders/ Meeting In-Hands Dates
      • Products
        • Custom
        • Express
      • Pricing
      • Shipping
      • Billing
      • Additional Information

      Order Process

      Find information about placing an order, artwork, color matching, inventory & more
      • I am a new customer, how can I create an account?
      • How do I check the status of my order?
      • Variable Data / Personalization Spreadsheet Instructions
      • How long do you keep information on past orders?

      Artwork

      • How do I determine which areas of the artwork / graphic are raised on Texture Tone®?
      • Can Texture Tone® be printed without any color to create a stamped look?
      • Do you offer Virtual Proofs?
      • What type of artwork do I need to provide?
      • Do you offer design services?
      • Can you match colors?
      • How do I use the Virtualization Tool?
      See more

      Placing an Order

      • Do you sell master cartons? Can I order less-than-case quantity?
      • Where do I submit an order or quote?
      • Are there die charges on a reorder?
      • What is the cut off time for placing a stock order?

      Inventory

      • How do I know if inventory is available?

      Production Times

      • Do you have a list of production times?
      • Production Duration- Orders over catalog quantity

      Rush Orders/ Meeting In-Hands Dates

      • Do you offer rush orders?
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