---
title: Order Process | Knowledge Base
description: Find information about placing an order, artwork, color matching, inventory & more
---

[Skip to content](https://knowledge.simbaline.com/order-process#main-content)

English

Show submenu for translations

[Contact Us](https://knowledge.simbaline.com/kb-tickets/new)

[![Simbaline](https://knowledge.simbaline.com/hs-fs/hubfs/Logo-horizontal2.png?height=40&name=Logo-horizontal2.png)](https://simbaline.com/)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact Us](https://knowledge.simbaline.com/kb-tickets/new)
- [Return to Home Page](https://simbaline.com/)

[Return to Home Page](https://simbaline.com/)

 Search Your Question Here:

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://knowledge.simbaline.com/)
2. [Order Process](https://knowledge.simbaline.com/order-process)

# Order Process

 Find information about placing an order, artwork, color matching, inventory & more

- [I am a new customer, how can I create an account?](https://knowledge.simbaline.com/i-am-a-new-customer-how-can-i-create-an-account)
- [How long do you keep information on past orders?](https://knowledge.simbaline.com/how-long-do-you-keep-information-on-past-orders)
- [How do I check the status of my order?](https://knowledge.simbaline.com/check-status-of-my-order)
- [Variable Data / Personalization Spreadsheet Instructions](https://knowledge.simbaline.com/variable-data-spreadsheet)

## Artwork

- [How do I determine which areas of the artwork / graphic are raised on Texture Tone®?](https://knowledge.simbaline.com/determining-raised-areas-texture-tone)
- [Can Texture Tone® be printed without any color to create a stamped look?](https://knowledge.simbaline.com/texture-tone-create-a-stamped-look)
- [Do you offer Virtual Proofs?](https://knowledge.simbaline.com/virtual-proofs)
- [What type of artwork do I need to provide?](https://knowledge.simbaline.com/acceptable-artwork-files)
- [Do you offer design services?](https://knowledge.simbaline.com/design-services)
- [Can you match colors?](https://knowledge.simbaline.com/can-you-match-colors)
- [How do I use the Virtualization Tool?](https://knowledge.simbaline.com/how-to-use-virtualization-tool)

See less ▼

## Placing an Order

- [Do you sell master cartons? Can I order less-than-case quantity?](https://knowledge.simbaline.com/order-master-cartons-less-than-case-quantity)
- [Where do I submit an order or quote?](https://knowledge.simbaline.com/where-to-submit-an-order)
- [Are there die charges on a reorder?](https://knowledge.simbaline.com/die-charge-on-a-reorder)
- [What is the cut off time for placing a stock order?](https://knowledge.simbaline.com/stock-order-cut-off-time)

## Inventory

- [How do I know if inventory is available?](https://knowledge.simbaline.com/if-inventory-is-available)

## Production Times

- [Do you have a list of production times?](https://knowledge.simbaline.com/production-times)
- [Production Duration- Orders over catalog quantity](https://knowledge.simbaline.com/over-catalog-qty-production-days)

## Rush Orders/ Meeting In-Hands Dates

- [Do you offer rush orders?](https://knowledge.simbaline.com/rush-orders)

- [Order Process](https://knowledge.simbaline.com/order-process#main-content)

    - [Artwork](https://knowledge.simbaline.com/order-process#artwork)
    - [Placing an Order](https://knowledge.simbaline.com/order-process#placing-an-order)
    - [Inventory](https://knowledge.simbaline.com/order-process#inventory)
    - [Production Times](https://knowledge.simbaline.com/order-process#production-times)
    - [Rush Orders/ Meeting In-Hands Dates](https://knowledge.simbaline.com/order-process#rush-orders-meeting-in-hands-dates)
- [Products](https://knowledge.simbaline.com/products#main-content)

    - [Custom](https://knowledge.simbaline.com/products#custom)
    - [Express](https://knowledge.simbaline.com/products#express)
- [Pricing](https://knowledge.simbaline.com/pricing)
- [Shipping](https://knowledge.simbaline.com/shipping)
- [Billing](https://knowledge.simbaline.com/billing)
- [Additional Information](https://knowledge.simbaline.com/additional-information)

[![Chill listening crop-3](https://knowledge.simbaline.com/hs-fs/hubfs/Square-1k.png?width=55&height=55&name=Square-1k.png "Chill listening crop-3")](http://simbaline.com)

Copyright © 2026, Simba